SpicePOS User Guide

SpicePOS User Guide

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›Concepts

Getting Started

  • Before You Start
  • Download and start POS App
  • Sign Up
  • Sign In
  • Setting up Company Profile
  • Your First Sale

    • Setting Up a Few Items
    • Entering Your First Sale
    • Revisiting First Receipt
    • Clear Test Data to Start Afresh

    Software Walkthrough

    • App Walkthrough
    • Back-Office Walkthrough
    • General Features of a Back-Office View

Concepts

  • How SpicePOS Works
  • Working Offline
  • Data Retention Period
  • Company and Branches
  • Items, Categories & Item Groups
  • Discounts
  • Permissions, Roles & Users
  • Customers & Territories
  • Suppliers
  • Inventory Management
  • Settings
  • Employee Shifts & Day Cycle
  • Reports

Hardware

  • Hardware Requirements
  • Network Requirements
  • Hardware Setup

    • Setup Ethernet Printers
    • Connect USB/Bluetooth Printers
    • Connect Cash Drawers
    • Connect Barcode Scanners
    • Connect Barcode Printers

Users

    Setting up Users in SpicePOS

    • Roles & Permissions Setup
    • Users Setup
    • Actions on Users

    User Activities in POS and Back-Office

    • Sign In to SpicePOS
    • Sign Out of SpicePOS
    • Change User in POS
    • Change Password Option
    • Forgot Password (Owner Password) Option

Items

    Data Setup through App

    • Setup Categories through App
    • Setup Items through App

    Data Setup through Back-Office

    • Setup Categories through Back-Office
    • Categories File Upload
    • Setup Items through Back-Office
    • Items File Upload
    • Upload Images in Bulk
    • Items Quick Edit
    • Setup Additions
    • Setup Item Groups
    • Setup Discounts

Settings

    Back-Office Settings

    • Back-Office Settings Hierarchy
    • General Settings Back-Office
    • Service Charge & Tax Settings
    • Receipt Printing Settings
    • Payment Method Settings
    • Delivery Method Settings
    • Restaurant Specific Settings
    • KOT/BOT Printing Settings
    • Summary Print Settings

    POS App Settings

    • App Level Settings
    • General Settings in App

Sales

    Order Taking

    • Add Items to a New Order
    • Remove Items from a New Order
    • Locating Items in POS App
    • Working with Item Additions
    • Clear New Order
    • Giving Manual Discounts
    • Change Item Price at Sale
    • Save Order
    • Charge Order

    Ongoing Orders

    • Ongoing Orders View
    • Edit Ongoing Order
    • Void Items from Ongoing Order
    • Charge Ongoing Order
    • Void Ongoing Order
    • Copy Order to New Order
    • Send Kitchen/Bar Command
    • Split Order
    • Print KOT/BOT
    • Print Pre Receipt
    • Table Occupancy

    Billing

    • Payment Flow
    • Accepting Cash Payments
    • Accepting Card Payments
    • Accepting Customer Credit Payments
    • Accepting Customer Check Payments
    • Complementary Payments
    • Billing to Rooms
    • Accepting Custom Payment Methods
    • Split Payments
    • Delivery Methods
    • View Receipts
    • Copy Receipt to New Order
    • Refund Receipt
    • Void Receipt
    • Reprint from Receipt
    • Goods Return
    • Room Bills

    Sales Reports

    • Analytics Dashboard
    • Receipts Report
    • Sales Reports
    • Customer Payments Report
    • KOT/BOT Report
    • Goods Return Report
    • Room Bills Report

Shifts & Day Cycle

  • Day Cycle with & without Shifts
  • Shifts

    • Starting a Shift
    • View an Ongoing Shift
    • Closing a Shift
    • Recent Shifts History
    • Shifts Report in Back-Office

    PayIn/PayOut

    • PayIn/PayOut Screen
    • Add PayIn/PayOut
    • Delete PayIn/PayOuts
    • PayIn/PayOut in Back-Office
  • Printing Day Summary
  • Income/Expenses View

Customers

    Customer & Territories Setup

    • Setup Customers from App
    • Search Customers in App
    • Blacklist a Customer
    • Removing a Customer from Blacklist
    • Setup Customers from Back-Office
    • Customers File Upload
    • Setup Territories

    Customer Credit & Credit Settlement

    • Check Customer Credit from App
    • Settle Customer Credit
    • Customer Credit Reports

    Customer Cheques & Cheque Settlement

    • Customer Cheques View
    • Customer Cheque Lifecycle

    Customer Deposits

    • Accept Customer Deposit
    • Refunding Customer Deposit
  • Customer Dashboard

Suppliers

    Setup Suppliers

    • Setup Suppliers
    • Supplier File Upload

    Supplier Cheques & Cheque Settlement

    • Supplier Cheques View
    • Supplier Cheque Lifecycle
    • Issuing a Replacement Cheque

Inventory

    Manage Inventory from App

    • View Inventory from App
    • Print Inventory Snapshot
    • Add Inventory through App
    • Deduct Inventory through App
    • Print Labels in Bulk

    Manage Inventory from Back-Office

    • Inventory Snapshot Report
    • Inventory Movement Report
    • Inventory Transaction History
    • Individual Inventory Actions
    • Inventory File Upload

    Purchase Orders

    • Create Purchase Order
    • Actions on Purchase Orders

    Supplier Bills (GRN)

    • Create GRN
    • Actions on GRNs

    Stock Issuances (Transfers)

    • Create Stock Issuance
    • Actions on Stock Issuances

    Stock Takes

    • Add Stock Take
    • Actions on Stock Takes

    Supplier Returns

    • Create Stock Return
    • Actions on Supplier Returns

Items, Categories & Item Groups

Concepts

The next step is entering different product which are sold or used for production. These are modeled as items in the SpicePOS system. Categories and item groups help you to organize large number of products so that,

  • POS App users can locate items quickly when they are performing a sale - since POS screen shows a limited number of items at once
  • You can yield more from forms and reports available in back-office
    • Category wise sales report
    • Category wise stock movement report

It’s important to understand how items are displayed in the POS app - order taking screen. Item groups represents the highest hierarchical level. There can be multiple item groups for a SpicePOS system.

Each item in the system can be assigned to a single category and multiple item groups. But a category does not necessarily belong to a single item group. So you can assign a particular item to any number of item groups.

When taking an order using touch (when not using a barcode scanner) the first thing a POS user should do is to select the item group from item groups list. Then in the order taking screen only the Items belonging to the selected Item group will be displayed. And in the category list only the categories having at least a single item belonging to the selected item group will be displayed.

Ex:

Items:

Item NameCategory
CappuccinoCoffee
EspressoCoffee
Milk TeaTea
Iced TeaTea
Strawberry MilkshakeMilkshakes

Item Groups:

Item Group NameItems
BeveragesCappuccino, Espresso, Milk Tea, Strawberry Milkshake, Iced Tea
Hot BeveragesCappuccino, Espresso, Milk Tea
Cold BeveragesIced Tea, Strawberry Milkshake

Modeling your Items List for SpicePOS

Structuring your item list depends on which portion of your items have barcodes and how long is the items list.

All items have Barcodes

If all your items come from suppliers with barcodes or you expect to print barcodes for each and every item you can use a simple structure. You don’t need Item groups and you can define categories only thinking about reporting purposes mentioned before.

Small Items List

If your items list is very small and the number of item icons in the POS app can fit one screen of the POS terminal, then you don’t need item groups or categories to organize items. you can define categories only thinking about reporting purposes mentioned before.

Large Items List, most of them have Barcodes

In this case you don’t need to worry about items with barcodes. But you can organise the other items into a few categories and make those categories appear first in the category dropdown. Then POS users only need to go to those first few categories for touch order taking. Barcode scanner can be used for selecting items with barcodes.

Large Number of Items without Barcodes (or no Item has Barcode)

In such a case you should structure items in POS very carefully. First you should categorize items list. Then item groups should be decided. Ex: A food outlet may have item groups defined as Breakfast, Lunch and Dinner Categories may be Rice, Noodles, Pasta, etc.

Apart from this organizing, POS app users can always use the text filter at top for filtering items by item name or SKU. Text search happens for all items in the selected item group or (and) category. If no item group or category is selected, all items are subjected to the search.

← Company and BranchesDiscounts →
  • Concepts
  • Modeling your Items List for SpicePOS
SpicePOS User Guide

Links

www.spicepos.com
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