SpicePOS User Guide

SpicePOS User Guide

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›Data Setup through Back-Office

Getting Started

  • Before You Start
  • Download and start POS App
  • Sign Up
  • Sign In
  • Setting up Company Profile
  • Your First Sale

    • Setting Up a Few Items
    • Entering Your First Sale
    • Revisiting First Receipt
    • Clear Test Data to Start Afresh

    Software Walkthrough

    • App Walkthrough
    • Back-Office Walkthrough
    • General Features of a Back-Office View

Concepts

  • How SpicePOS Works
  • Working Offline
  • Data Retention Period
  • Company and Branches
  • Items, Categories & Item Groups
  • Discounts
  • Permissions, Roles & Users
  • Customers & Territories
  • Suppliers
  • Inventory Management
  • Settings
  • Employee Shifts & Day Cycle
  • Reports

Hardware

  • Hardware Requirements
  • Network Requirements
  • Hardware Setup

    • Setup Ethernet Printers
    • Connect USB/Bluetooth Printers
    • Connect Cash Drawers
    • Connect Barcode Scanners
    • Connect Barcode Printers

Users

    Setting up Users in SpicePOS

    • Roles & Permissions Setup
    • Users Setup
    • Actions on Users

    User Activities in POS and Back-Office

    • Sign In to SpicePOS
    • Sign Out of SpicePOS
    • Change User in POS
    • Change Password Option
    • Forgot Password (Owner Password) Option

Items

    Data Setup through App

    • Setup Categories through App
    • Setup Items through App

    Data Setup through Back-Office

    • Setup Categories through Back-Office
    • Categories File Upload
    • Setup Items through Back-Office
    • Items File Upload
    • Upload Images in Bulk
    • Items Quick Edit
    • Setup Additions
    • Setup Item Groups
    • Setup Discounts

Settings

    Back-Office Settings

    • Back-Office Settings Hierarchy
    • General Settings Back-Office
    • Service Charge & Tax Settings
    • Receipt Printing Settings
    • Payment Method Settings
    • Delivery Method Settings
    • Restaurant Specific Settings
    • KOT/BOT Printing Settings
    • Summary Print Settings

    POS App Settings

    • App Level Settings
    • General Settings in App

Sales

    Order Taking

    • Add Items to a New Order
    • Remove Items from a New Order
    • Locating Items in POS App
    • Working with Item Additions
    • Clear New Order
    • Giving Manual Discounts
    • Change Item Price at Sale
    • Save Order
    • Charge Order

    Ongoing Orders

    • Ongoing Orders View
    • Edit Ongoing Order
    • Void Items from Ongoing Order
    • Charge Ongoing Order
    • Void Ongoing Order
    • Copy Order to New Order
    • Send Kitchen/Bar Command
    • Split Order
    • Print KOT/BOT
    • Print Pre Receipt
    • Table Occupancy

    Billing

    • Payment Flow
    • Accepting Cash Payments
    • Accepting Card Payments
    • Accepting Customer Credit Payments
    • Accepting Customer Check Payments
    • Complementary Payments
    • Billing to Rooms
    • Accepting Custom Payment Methods
    • Split Payments
    • Delivery Methods
    • View Receipts
    • Copy Receipt to New Order
    • Refund Receipt
    • Void Receipt
    • Reprint from Receipt
    • Goods Return
    • Room Bills

    Sales Reports

    • Analytics Dashboard
    • Receipts Report
    • Sales Reports
    • Customer Payments Report
    • KOT/BOT Report
    • Goods Return Report
    • Room Bills Report

Shifts & Day Cycle

  • Day Cycle with & without Shifts
  • Shifts

    • Starting a Shift
    • View an Ongoing Shift
    • Closing a Shift
    • Recent Shifts History
    • Shifts Report in Back-Office

    PayIn/PayOut

    • PayIn/PayOut Screen
    • Add PayIn/PayOut
    • Delete PayIn/PayOuts
    • PayIn/PayOut in Back-Office
  • Printing Day Summary
  • Income/Expenses View

Customers

    Customer & Territories Setup

    • Setup Customers from App
    • Search Customers in App
    • Blacklist a Customer
    • Removing a Customer from Blacklist
    • Setup Customers from Back-Office
    • Customers File Upload
    • Setup Territories

    Customer Credit & Credit Settlement

    • Check Customer Credit from App
    • Settle Customer Credit
    • Customer Credit Reports

    Customer Cheques & Cheque Settlement

    • Customer Cheques View
    • Customer Cheque Lifecycle

    Customer Deposits

    • Accept Customer Deposit
    • Refunding Customer Deposit
  • Customer Dashboard

Suppliers

    Setup Suppliers

    • Setup Suppliers
    • Supplier File Upload

    Supplier Cheques & Cheque Settlement

    • Supplier Cheques View
    • Supplier Cheque Lifecycle
    • Issuing a Replacement Cheque

Inventory

    Manage Inventory from App

    • View Inventory from App
    • Print Inventory Snapshot
    • Add Inventory through App
    • Deduct Inventory through App
    • Print Labels in Bulk

    Manage Inventory from Back-Office

    • Inventory Snapshot Report
    • Inventory Movement Report
    • Inventory Transaction History
    • Individual Inventory Actions
    • Inventory File Upload

    Purchase Orders

    • Create Purchase Order
    • Actions on Purchase Orders

    Supplier Bills (GRN)

    • Create GRN
    • Actions on GRNs

    Stock Issuances (Transfers)

    • Create Stock Issuance
    • Actions on Stock Issuances

    Stock Takes

    • Add Stock Take
    • Actions on Stock Takes

    Supplier Returns

    • Create Stock Return
    • Actions on Supplier Returns

Setup Additions

Additions section in back-office “add item” screen can be used for specifying additions unique for that item. But when you need to specify a set of additions for a number of items using the same method, it is not efficient.

Instead using the additions screen, you can specify such common additions just once in the system and attach to multiple items at once.

Additions sceem can be found at,

Back-Office -> Side Navigation Menu -> Master Data -> Additions
Locate additions screen from side navAdditions screen
Back-Office ScreenshotBack-Office Screenshot

Add New Addition Entry

To Add a new “addition”, click on the “add” button in the additions screen, enter details and save.

Back-Office Screenshot

NumberField NameDescription
1NameName of the addition that should appear in POS app, printed bill and back-office reports.
2PricePrice increment that should happen when addition is selected in POS app.
3Bill of materialsAny additional stocks that should be deducted when this addition is selected and billed.
4SaveConfirm add new “addition”.

Attach Addition Entry(ies) to Multiple Items at once

Once an addition is added to the system, it should be attached to required Items. This can be done in 2 steps as below.

Step 1: Select the set of additions that need to be attached

Back-Office Screenshot

Select the items that need the set of additions to be attached (from category or item by item)

Back-Office Screenshot

NumberField NameDescription
1Select all in categorySelect all items in a specific category.
2Select itemSelect item by item.
3AttachConfirm attaching the selected additions to the items listed here.

Edit an Addition Entry

    Click Addition -> Edit Details -> Save

Here, the user can edit all fields except the name of the addition. If the name needs to be changed, addition has to be deleted, added and attached again to the required Items.

Back-Office Screenshot

Dettach an Addition Entry

Dettaching additions from items can't be done as a bulk action. User can dettach additions by editing each item from items screen.

    Side Navigation Menu -> Master Data -> Items -> Edit Item -> Locate Additions Section -> Remove Additions (as required) -> Save

Back-Office Screenshot

Delete Addition Entry(ies)

    Select Addition/(s) from list (from checkbox) -> Click Delete icon -> Confirm Delete

Back-Office Screenshot

Deleting an addition will result in automatic detaching of that addition from all items which had that addition attached.

Special Note

Additions can’t be defined or attached through SpicePOS app.

← Items Quick EditSetup Item Groups →
  • Add New Addition Entry
  • Attach Addition Entry(ies) to Multiple Items at once
  • Edit an Addition Entry
  • Dettach an Addition Entry
  • Delete Addition Entry(ies)
  • Special Note
SpicePOS User Guide

Links

www.spicepos.com
Back-Office

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