SpicePOS User Guide

SpicePOS User Guide

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›Data Setup through Back-Office

Getting Started

  • Before You Start
  • Download and start POS App
  • Sign Up
  • Sign In
  • Setting up Company Profile
  • Your First Sale

    • Setting Up a Few Items
    • Entering Your First Sale
    • Revisiting First Receipt
    • Clear Test Data to Start Afresh

    Software Walkthrough

    • App Walkthrough
    • Back-Office Walkthrough
    • General Features of a Back-Office View

Concepts

  • How SpicePOS Works
  • Working Offline
  • Data Retention Period
  • Company and Branches
  • Items, Categories & Item Groups
  • Discounts
  • Permissions, Roles & Users
  • Customers & Territories
  • Suppliers
  • Inventory Management
  • Settings
  • Employee Shifts & Day Cycle
  • Reports

Hardware

  • Hardware Requirements
  • Network Requirements
  • Hardware Setup

    • Setup Ethernet Printers
    • Connect USB/Bluetooth Printers
    • Connect Cash Drawers
    • Connect Barcode Scanners
    • Connect Barcode Printers

Users

    Setting up Users in SpicePOS

    • Roles & Permissions Setup
    • Users Setup
    • Actions on Users

    User Activities in POS and Back-Office

    • Sign In to SpicePOS
    • Sign Out of SpicePOS
    • Change User in POS
    • Change Password Option
    • Forgot Password (Owner Password) Option

Items

    Data Setup through App

    • Setup Categories through App
    • Setup Items through App

    Data Setup through Back-Office

    • Setup Categories through Back-Office
    • Categories File Upload
    • Setup Items through Back-Office
    • Items File Upload
    • Upload Images in Bulk
    • Items Quick Edit
    • Setup Additions
    • Setup Item Groups
    • Setup Discounts

Settings

    Back-Office Settings

    • Back-Office Settings Hierarchy
    • General Settings Back-Office
    • Service Charge & Tax Settings
    • Receipt Printing Settings
    • Payment Method Settings
    • Delivery Method Settings
    • Restaurant Specific Settings
    • KOT/BOT Printing Settings
    • Summary Print Settings

    POS App Settings

    • App Level Settings
    • General Settings in App

Sales

    Order Taking

    • Add Items to a New Order
    • Remove Items from a New Order
    • Locating Items in POS App
    • Working with Item Additions
    • Clear New Order
    • Giving Manual Discounts
    • Change Item Price at Sale
    • Save Order
    • Charge Order

    Ongoing Orders

    • Ongoing Orders View
    • Edit Ongoing Order
    • Void Items from Ongoing Order
    • Charge Ongoing Order
    • Void Ongoing Order
    • Copy Order to New Order
    • Send Kitchen/Bar Command
    • Split Order
    • Print KOT/BOT
    • Print Pre Receipt
    • Table Occupancy

    Billing

    • Payment Flow
    • Accepting Cash Payments
    • Accepting Card Payments
    • Accepting Customer Credit Payments
    • Accepting Customer Check Payments
    • Complementary Payments
    • Billing to Rooms
    • Accepting Custom Payment Methods
    • Split Payments
    • Delivery Methods
    • View Receipts
    • Copy Receipt to New Order
    • Refund Receipt
    • Void Receipt
    • Reprint from Receipt
    • Goods Return
    • Room Bills

    Sales Reports

    • Analytics Dashboard
    • Receipts Report
    • Sales Reports
    • Customer Payments Report
    • KOT/BOT Report
    • Goods Return Report
    • Room Bills Report

Shifts & Day Cycle

  • Day Cycle with & without Shifts
  • Shifts

    • Starting a Shift
    • View an Ongoing Shift
    • Closing a Shift
    • Recent Shifts History
    • Shifts Report in Back-Office

    PayIn/PayOut

    • PayIn/PayOut Screen
    • Add PayIn/PayOut
    • Delete PayIn/PayOuts
    • PayIn/PayOut in Back-Office
  • Printing Day Summary
  • Income/Expenses View

Customers

    Customer & Territories Setup

    • Setup Customers from App
    • Search Customers in App
    • Blacklist a Customer
    • Removing a Customer from Blacklist
    • Setup Customers from Back-Office
    • Customers File Upload
    • Setup Territories

    Customer Credit & Credit Settlement

    • Check Customer Credit from App
    • Settle Customer Credit
    • Customer Credit Reports

    Customer Cheques & Cheque Settlement

    • Customer Cheques View
    • Customer Cheque Lifecycle

    Customer Deposits

    • Accept Customer Deposit
    • Refunding Customer Deposit
  • Customer Dashboard

Suppliers

    Setup Suppliers

    • Setup Suppliers
    • Supplier File Upload

    Supplier Cheques & Cheque Settlement

    • Supplier Cheques View
    • Supplier Cheque Lifecycle
    • Issuing a Replacement Cheque

Inventory

    Manage Inventory from App

    • View Inventory from App
    • Print Inventory Snapshot
    • Add Inventory through App
    • Deduct Inventory through App
    • Print Labels in Bulk

    Manage Inventory from Back-Office

    • Inventory Snapshot Report
    • Inventory Movement Report
    • Inventory Transaction History
    • Individual Inventory Actions
    • Inventory File Upload

    Purchase Orders

    • Create Purchase Order
    • Actions on Purchase Orders

    Supplier Bills (GRN)

    • Create GRN
    • Actions on GRNs

    Stock Issuances (Transfers)

    • Create Stock Issuance
    • Actions on Stock Issuances

    Stock Takes

    • Add Stock Take
    • Actions on Stock Takes

    Supplier Returns

    • Create Stock Return
    • Actions on Supplier Returns

Setup Items through Back-Office

Items Screen

Back-Office -> Side Navigation Menu -> Master Data -> Items
Locate items screen from side navItems screen
Back-Office ScreenshotBack-Office Screenshot
NumberButtonDescription
1AddAdd an item from the front-end.
2Upload CSVUpload items file to add/edit items.
3Upload item imagesUpload images for multiple items at once. Saves time in adding images to a large set of items.
4Quick EditEdit multiple items at once. Saves time in a bulk edit.

Add a New Item

    Items Screen -> Click "Add" button -> Fill in details -> Save

Item has a large number of different fields. So they are organized into few Sections. Save button at the bottom of the screen should be clicked in order to complete item Add.

General section

Back-Office Screenshot

NumberField nameDescription
1Item nameName that appear in app sales window, printed bill and reports
2CategoryCategory to which item belongs
3Selling pricePrice of the item in POS
4Purchase priceCost price of the item
5Price hintsComma separated list of other selling prices for this item. Specified in case of older batches of the same item exist and they are intended for sold at different prices compare to the selling Price. Ex: 250, 275, 300
6BarcodeItem barcode read from barcode scanner. Value is a string.
7Collect locationWhere the order would be printed in case of a restaurant. (Only applicable for restaurants, for other businesses this field is not available). Possible values: kitchen/bar
8Direct sell allowedSame meaning as in the POS app (as described before). If checked, this item would be listed for sales in the POS sales screen.
9TaxableIf txes are defined at business or branch level, unchecking this would exempt this item from being considered for tax calculation.
10No service chargeIf service charge is configured at business or branch level, checking this would exempt this item from being considered for service charge.

Note: 7 and 10 are Restaurant specific features and can be ignored for other businesses.

Inventory Sections

Expanded only if the “has inventory” flag is checked.

Back-Office Screenshot

NumberField NameDescription
1SKUStock keeping unit (Item is tracked in the business using this code).
2Supplier codeSupplier SKU. Supplier tracks this item based on this code. Supplier does not know the SKU.
3Pack sizeIf the item is purchased in packs how many items in a pack.
4Unit of measurementFree text field containing unit of item. This value will appear in inventory screens against the item name making it easy to track stocks.
5Warning stock levelOnce stock is reached this value a stock warning ntification is given saying now your stock for the item is running low.
6Alert stock levelOnce stock reaches below this value stock alert notifications are given to inform that the stock of the item is critically low and need to be refilled quickly.

Informative Section

Back-Office Screenshot

NumberField NameDescription
1DescriptionDescription of item. Ex: if it’s a dish you can describe how it taste and smell.
2IngredientsList of ingredients, their quality and their origins.
3Waiting time (minutes)How long would it take for preparation.
4Sufficient for how many peopleFor how many people a dish is sufficient for.

Details entered in this section will be shown in the POS app when 'info' button of an item is clicked. This information is generally useful for salespeople to communicate or show to customers. Especially for restaurant stewards.

App Screenshot

Color/image Section

Defines how an item is shown in the POS sales screen.

Color:

Choose color fom the available set of colors. Back-Office Screenshot

Image:

Select an image you have already downloaded. Image size: 400 x 400

Back-Office Screenshot

Receipe Section

This generally applies to items which are produced for sales. This is where the ingredient list is specified with the exact quantities required for a unit of the item created.

Ex: Items: Chicken salad
    Ingredients:
        Chicken         : 200g
        Eggs            : 1
        Salad leaves    : 100g
        Salt            : 5g

Additionally this can be used for tracking inventory in the case of selling portions of a particular stock item.

Ex:
    Item 1: Whisky brand 1 bottle (inventory tracked in ml. Ex: for 750 ml bottle stock is incremented by 750)
    Item 2: Whisky brand 1 50ml (inventory linked to item 1)
        Bill of materials: 
            Whisky brand 1 bottle     : 50 ml 

Back-Office Screenshot

Additions Section

Additions with or without additional price can be specified for each item. If you specify additions which only apply to the currently adding item, this option can be used. For configuring the same set of additions across multiple devices, the additions window can be used. That's explained under a seperate topic.

Back-Office Screenshot

NumberDescription
1Additions with price - The price of selected additions will add up to the item price in bill.
2Additions with no price - Original item price will not be altered by selecting this kind of addition.

Selecting additions:

Back-Office Screenshot

Selected additions in order:

Back-Office Screenshot

Additions in KOTAdditions in printed bill
Back-Office ScreenshotBack-Office Screenshot

Edit an Item

    Items Screen -> Click on Item -> Edit details -> Save

Upon clicking save button at the bottom of item add screen, the modifications will be validated and saved.

Click item:

Back-Office Screenshot

Edit details:

Back-Office Screenshot

Save:

Back-Office Screenshot

Delete an Item/(s)

    Items Screen -> Select Item/(s) -> Click Delete icon -> Confirm

Select Item, Click bin icon & confirm:

Back-Office Screenshot

← Categories File UploadItems File Upload →
  • Items Screen
  • Add a New Item
    • General section
    • Inventory Sections
    • Informative Section
    • Color/image Section
    • Receipe Section
    • Additions Section
  • Edit an Item
  • Delete an Item/(s)
SpicePOS User Guide

Links

www.spicepos.com
Back-Office

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