Permissions, Roles & Users
Concepts
You can allow multiple employees of yours to access SpicePOS. The number of different employee accounts is determined by the software package you choose.
Please refer the pricing section of SpicePOS website (www.spicepos.com) for more details.
Each employee account is referred to as a user in SpicePOS and a user is recognized uniquely by the user name. You should specify a role for any user you create. A Role has a set of permissions that you can select from, so the user(s) assigned with the Role is/are permitted to perform specific operations in the POS app and the back-office.
Ex:
| Roles | Permissions |
|---|---|
| Owner | Login to POS, take orders, charge, refund, login to back-office, view sales, view stocks |
| Manager | Login to POS, take orders, charge, refund |
| Cashier | Login to POS, take orders, charge |
| User | Role |
|---|---|
| Sahan | Owner |
| Samantha | Manager |
| Kasun | Cashier |
| Supun | Cashier |
| Lahiru | Cashier |
Modeling your Employee Access with SpicePOS
It’s important how you define roles and users of your business. You should give enough permissions to your staff so that they can perform day today business operations without blocks but still you should enforce necessary controls, authority and data security for better management of the business.
Every sensitive action in SpicePOS is governed by a permission and once a non-permitted user tries to access an unauthorized function from POS app system requests to enter the password of an authorized user to continue.
SpicePOS app never deletes a transaction (sale or inventory action) so that you can always find a corresponding record in back-office. So the app users can be granted enough permissions so that they don’t need supervisor override often, but still you can catch a breach of conduct through back-office reports. Back-office access should only be granted to the people who need to access reports or advanced data setup.