SpicePOS User Guide

SpicePOS User Guide

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›Data Setup through Back-Office

Getting Started

  • Before You Start
  • Download and start POS App
  • Sign Up
  • Sign In
  • Setting up Company Profile
  • Your First Sale

    • Setting Up a Few Items
    • Entering Your First Sale
    • Revisiting First Receipt
    • Clear Test Data to Start Afresh

    Software Walkthrough

    • App Walkthrough
    • Back-Office Walkthrough
    • General Features of a Back-Office View

Concepts

  • How SpicePOS Works
  • Working Offline
  • Data Retention Period
  • Company and Branches
  • Items, Categories & Item Groups
  • Discounts
  • Permissions, Roles & Users
  • Customers & Territories
  • Suppliers
  • Inventory Management
  • Settings
  • Employee Shifts & Day Cycle
  • Reports

Hardware

  • Hardware Requirements
  • Network Requirements
  • Hardware Setup

    • Setup Ethernet Printers
    • Connect USB/Bluetooth Printers
    • Connect Cash Drawers
    • Connect Barcode Scanners
    • Connect Barcode Printers

Users

    Setting up Users in SpicePOS

    • Roles & Permissions Setup
    • Users Setup
    • Actions on Users

    User Activities in POS and Back-Office

    • Sign In to SpicePOS
    • Sign Out of SpicePOS
    • Change User in POS
    • Change Password Option
    • Forgot Password (Owner Password) Option

Items

    Data Setup through App

    • Setup Categories through App
    • Setup Items through App

    Data Setup through Back-Office

    • Setup Categories through Back-Office
    • Categories File Upload
    • Setup Items through Back-Office
    • Items File Upload
    • Upload Images in Bulk
    • Items Quick Edit
    • Setup Additions
    • Setup Item Groups
    • Setup Discounts

Settings

    Back-Office Settings

    • Back-Office Settings Hierarchy
    • General Settings Back-Office
    • Service Charge & Tax Settings
    • Receipt Printing Settings
    • Payment Method Settings
    • Delivery Method Settings
    • Restaurant Specific Settings
    • KOT/BOT Printing Settings
    • Summary Print Settings

    POS App Settings

    • App Level Settings
    • General Settings in App

Sales

    Order Taking

    • Add Items to a New Order
    • Remove Items from a New Order
    • Locating Items in POS App
    • Working with Item Additions
    • Clear New Order
    • Giving Manual Discounts
    • Change Item Price at Sale
    • Save Order
    • Charge Order

    Ongoing Orders

    • Ongoing Orders View
    • Edit Ongoing Order
    • Void Items from Ongoing Order
    • Charge Ongoing Order
    • Void Ongoing Order
    • Copy Order to New Order
    • Send Kitchen/Bar Command
    • Split Order
    • Print KOT/BOT
    • Print Pre Receipt
    • Table Occupancy

    Billing

    • Payment Flow
    • Accepting Cash Payments
    • Accepting Card Payments
    • Accepting Customer Credit Payments
    • Accepting Customer Check Payments
    • Complementary Payments
    • Billing to Rooms
    • Accepting Custom Payment Methods
    • Split Payments
    • Delivery Methods
    • View Receipts
    • Copy Receipt to New Order
    • Refund Receipt
    • Void Receipt
    • Reprint from Receipt
    • Goods Return
    • Room Bills

    Sales Reports

    • Analytics Dashboard
    • Receipts Report
    • Sales Reports
    • Customer Payments Report
    • KOT/BOT Report
    • Goods Return Report
    • Room Bills Report

Shifts & Day Cycle

  • Day Cycle with & without Shifts
  • Shifts

    • Starting a Shift
    • View an Ongoing Shift
    • Closing a Shift
    • Recent Shifts History
    • Shifts Report in Back-Office

    PayIn/PayOut

    • PayIn/PayOut Screen
    • Add PayIn/PayOut
    • Delete PayIn/PayOuts
    • PayIn/PayOut in Back-Office
  • Printing Day Summary
  • Income/Expenses View

Customers

    Customer & Territories Setup

    • Setup Customers from App
    • Search Customers in App
    • Blacklist a Customer
    • Removing a Customer from Blacklist
    • Setup Customers from Back-Office
    • Customers File Upload
    • Setup Territories

    Customer Credit & Credit Settlement

    • Check Customer Credit from App
    • Settle Customer Credit
    • Customer Credit Reports

    Customer Cheques & Cheque Settlement

    • Customer Cheques View
    • Customer Cheque Lifecycle

    Customer Deposits

    • Accept Customer Deposit
    • Refunding Customer Deposit
  • Customer Dashboard

Suppliers

    Setup Suppliers

    • Setup Suppliers
    • Supplier File Upload

    Supplier Cheques & Cheque Settlement

    • Supplier Cheques View
    • Supplier Cheque Lifecycle
    • Issuing a Replacement Cheque

Inventory

    Manage Inventory from App

    • View Inventory from App
    • Print Inventory Snapshot
    • Add Inventory through App
    • Deduct Inventory through App
    • Print Labels in Bulk

    Manage Inventory from Back-Office

    • Inventory Snapshot Report
    • Inventory Movement Report
    • Inventory Transaction History
    • Individual Inventory Actions
    • Inventory File Upload

    Purchase Orders

    • Create Purchase Order
    • Actions on Purchase Orders

    Supplier Bills (GRN)

    • Create GRN
    • Actions on GRNs

    Stock Issuances (Transfers)

    • Create Stock Issuance
    • Actions on Stock Issuances

    Stock Takes

    • Add Stock Take
    • Actions on Stock Takes

    Supplier Returns

    • Create Stock Return
    • Actions on Supplier Returns

Setup Discounts

Manual discounts can be applied from POS terminal by the permitted users. But promotional discounts that need to be triggered automatically has to be setup in the system as described below.

Discounts Screen

Back-Office -> Side Navigation Menu -> Master Data -> Discounts
Locate discounts screen from side NavDiscounts screen
Back-Office ScreenshotBack-Office Screenshot

Add new Discount

Discounts Screen -> Click "Add" button -> Fill in details -> Save

Four sections in setting up a discount is described below. There is a quick setup option for a buy 1 get 1 free offer. That quick setup is described seperately.

General Section

Back-Office Screenshot

NumberNameDescription
1Quick setup - buy 1 get 1 offerThis switch changes the form so that a buy 1 get 1 offer can be setup very quickely. When the switch is off, the form shows all the fields for setting up a promotion in general (even a buy 1 get 1 offer can be setup folloing this generic form template).
2NameName of the promotion as appear in printed bill and back-office reports.
3BranchBranch for which the promotion is applicable. Can select "all branches" also.

Eligibility Section

Back-Office Screenshot

Back-Office Screenshot

NumberNameDescription
1Option 1 -bill value limitIf an amount is enetred here, the discount would be applied only to bills with total exceeding the specified amount. This field is optional, but either this field, option 2 or option 3 should be specified. This option 1 can be combined with option 2 or option 3.
2Option 2 - all items selectedCan be used to select a list of items. Discount is applied when all the specified items are chosen for a particular bill.
3Option 3 - items of a categoryCan be used to select a category. Discount is applied when any item of the specified Category is selected for a bill.
4Select items for option 2Can be used to select items when option 2 is selected.
5Selected items list for option 2When option 2 is selected, the list of selected items are displayed here.
6Select category for option 3Select the category for option 3.

Offer Section

Back-Office Screenshot

Back-Office Screenshot

NumberNameDescription
1Option 1The offer is applying a discount at bill level for eligible bills.
2Discount percentage for option 1Percentage discount applied when option 1 is selected.
3Option 3Discount is gving the specified set of items as a free issue (gift).
4Free items list for option 3Free items given when option3 is selected has to be specified here.

Validity Period Section

Back-Office Screenshot

Back-Office Screenshot

NumberNameDescription
1Start dateStart date of this discount validity period.
2End dateEnd date of the discount validity period.
3Selected days - Every dayDiscount will be applicable for each an every day between the start date to end date
4Selected time - All dayDiscount will be applicable throughout the whole day for each valid day for the discount.
5Selected days - ChosenSelect days of the week for which the discount should be applued for during the discount Valid days.
6Day selectionDay selection for above case.
7Selected time - ChosenSelected time of the day for which the discount should be applied for during the valid days.
8Time selectionTime selection for the above case.

Quick setup - buy 1 get 1 free offer

Back-Office Screenshot

NumberNameDescription
1Quick setup toggle is onWhen this toggle switch is on it's easy to setup a buy 1 get 1 offer.
2Buy items listList of items that should be bought in order for the discount to apply.
3Get items list.List of items that are offered for free when the discount is applied.

Edit discount

Discounts Screen -> Click on Discount -> Edit details -> Save

All fields including discount name can be edited.

Delete discount

Discounts Screen -> Select Discount -> Click Delete icon -> Save

Back-Office Screenshot

← Setup Item GroupsBack-Office Settings Hierarchy →
  • Discounts Screen
  • Add new Discount
    • General Section
    • Eligibility Section
    • Offer Section
    • Validity Period Section
    • Quick setup - buy 1 get 1 free offer
  • Edit discount
  • Delete discount
SpicePOS User Guide

Links

www.spicepos.com
Back-Office

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