SpicePOS User Guide
Help
SpicePOS
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Customer & Territories Setup
Getting Started
Before You Start
Download and start POS App
Sign Up
Sign In
Setting up Company Profile
Your First Sale
Setting Up a Few Items
Entering Your First Sale
Revisiting First Receipt
Clear Test Data to Start Afresh
Software Walkthrough
App Walkthrough
Back-Office Walkthrough
General Features of a Back-Office View
Concepts
How SpicePOS Works
Working Offline
Data Retention Period
Company and Branches
Items, Categories & Item Groups
Discounts
Permissions, Roles & Users
Customers & Territories
Suppliers
Inventory Management
Settings
Employee Shifts & Day Cycle
Reports
Hardware
Hardware Requirements
Network Requirements
Hardware Setup
Setup Ethernet Printers
Connect USB/Bluetooth Printers
Connect Cash Drawers
Connect Barcode Scanners
Connect Barcode Printers
Users
Setting up Users in SpicePOS
Roles & Permissions Setup
Users Setup
Actions on Users
User Activities in POS and Back-Office
Sign In to SpicePOS
Sign Out of SpicePOS
Change User in POS
Change Password Option
Forgot Password (Owner Password) Option
Items
Data Setup through App
Setup Categories through App
Setup Items through App
Data Setup through Back-Office
Setup Categories through Back-Office
Categories File Upload
Setup Items through Back-Office
Items File Upload
Upload Images in Bulk
Items Quick Edit
Setup Additions
Setup Item Groups
Setup Discounts
Settings
Back-Office Settings
Back-Office Settings Hierarchy
General Settings Back-Office
Service Charge & Tax Settings
Receipt Printing Settings
Payment Method Settings
Delivery Method Settings
Restaurant Specific Settings
KOT/BOT Printing Settings
Summary Print Settings
POS App Settings
App Level Settings
General Settings in App
Sales
Order Taking
Add Items to a New Order
Remove Items from a New Order
Locating Items in POS App
Working with Item Additions
Clear New Order
Giving Manual Discounts
Change Item Price at Sale
Save Order
Charge Order
Ongoing Orders
Ongoing Orders View
Edit Ongoing Order
Void Items from Ongoing Order
Charge Ongoing Order
Void Ongoing Order
Copy Order to New Order
Send Kitchen/Bar Command
Split Order
Print KOT/BOT
Print Pre Receipt
Table Occupancy
Billing
Payment Flow
Accepting Cash Payments
Accepting Card Payments
Accepting Customer Credit Payments
Accepting Customer Check Payments
Complementary Payments
Billing to Rooms
Accepting Custom Payment Methods
Split Payments
Delivery Methods
View Receipts
Copy Receipt to New Order
Refund Receipt
Void Receipt
Reprint from Receipt
Goods Return
Room Bills
Sales Reports
Analytics Dashboard
Receipts Report
Sales Reports
Customer Payments Report
KOT/BOT Report
Goods Return Report
Room Bills Report
Shifts & Day Cycle
Day Cycle with & without Shifts
Shifts
Starting a Shift
View an Ongoing Shift
Closing a Shift
Recent Shifts History
Shifts Report in Back-Office
PayIn/PayOut
PayIn/PayOut Screen
Add PayIn/PayOut
Delete PayIn/PayOuts
PayIn/PayOut in Back-Office
Printing Day Summary
Income/Expenses View
Customers
Customer & Territories Setup
Setup Customers from App
Search Customers in App
Blacklist a Customer
Removing a Customer from Blacklist
Setup Customers from Back-Office
Customers File Upload
Setup Territories
Customer Credit & Credit Settlement
Check Customer Credit from App
Settle Customer Credit
Customer Credit Reports
Customer Cheques & Cheque Settlement
Customer Cheques View
Customer Cheque Lifecycle
Customer Deposits
Accept Customer Deposit
Refunding Customer Deposit
Customer Dashboard
Suppliers
Setup Suppliers
Setup Suppliers
Supplier File Upload
Supplier Cheques & Cheque Settlement
Supplier Cheques View
Supplier Cheque Lifecycle
Issuing a Replacement Cheque
Inventory
Manage Inventory from App
View Inventory from App
Print Inventory Snapshot
Add Inventory through App
Deduct Inventory through App
Print Labels in Bulk
Manage Inventory from Back-Office
Inventory Snapshot Report
Inventory Movement Report
Inventory Transaction History
Individual Inventory Actions
Inventory File Upload
Purchase Orders
Create Purchase Order
Actions on Purchase Orders
Supplier Bills (GRN)
Create GRN
Actions on GRNs
Stock Issuances (Transfers)
Create Stock Issuance
Actions on Stock Issuances
Stock Takes
Add Stock Take
Actions on Stock Takes
Supplier Returns
Create Stock Return
Actions on Supplier Returns
Setup Territories
Help document for this section under construction.
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Customers File Upload
Check Customer Credit from App
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Help document for this section under construction.
