Associated permission: Reprint KOT/BOT This permission only applies to KOT/BOT Reprints. It does not apply to order prints requested because previous attempts to print failed due to technical reasons.
User may want to print KOT/BOT for an ongoing order because of following reasons,
KOT/BOT print failed in order saving because of technical reasons
Need an order reprint because earlier prints got damaged or lost.
Ongoing Orders Screen -> Choose options menu if the required order from Order Actions section -> Select "Print KOT/BOT" -> Confirm KOT/BOT Prints
"Print KOT/BOT" option:
Confirm KOT/BOT print:
This action has two different behaviours according to the context.
- If all KOT/BOT for the order have already been printed: All the items in the order will be printed as KOT/BOT once in corresponding orders. So this acts as a reprint. Reprint permission mentioned above apply here.
- If any number of KOT/BOT’s for the order have failed to print before: Only the unprinted items will be printed from corresponding printers. No reprints. But, if again the same action of “print KOT/BOT” is selected, behaviour 1 will happen.